HOW
WILL MY CHILD'S CD BE
PERSONALIZED?
FOR
YOUR MUSIC CD: Your child's CD will be
personalized in more ways than one! The
music will seamlessly sing your child's name
throughout the entire CD AND you we
will print a speciall message from you
directly onto the CD's label!
Example:
ELIJAH
We Love You!
Grandma
and
Grandpa
FOR YOUR PERSONALIZED BOOK:
Your child's FULL NAME, first and last
name along with dedication or message (depending on the chosen book)will be printed in the book.
Your book so customized that it
takes 2-3 weeks for delivery and will be shipped directly from the manufacturer...well worth the
wait!
I CAN'T FIND MY CHILD'S IN THE
MUSIC CD NAME LIST!
You may
want to look for another way to spell your
child's name... Example: John and Jon are
pronounced the same, but only one may be
displayed in our list of names. If you still do
not find the name after searching the phonetic
listings, please do not order your CD;
simply email us at info@mymusiccd.com.
We may have your name another CD or we
can offer an alternative name. We do not have ALL the same names in each CD. We tend to have a larger name base with our Disney CDs. We have an exclusive CD: SEA ANIMAL CD in which ANY name is available.
BE 100% SURE THAT WE HAVE
THE CORRECT PRONUNCIATION OF YOUR CHILD'S NAME,
NOT THE SPELLING.
The best
thing to do find your child's name, regardless
of how it is spelt on our list, and be sure the
phonetic sound is how you pronounce your child's
name. We will then put the correct spelling of
your child's name on the Personalized Music CD
Label, just the way you want us to. For the
Personalized Books, it is customized to use
ANY NAME, FIRST AND
LAST!
HOW LONG DOES IT TAKE FOR MY ORDER
TO BE SHIPPED?
Your order
will be created and shipped within 48
business hours. After the order has been
shipped via USPS, a tracking number that will be
emailed to you for your convenience. FIRST CLASS
SHIPPING IS FREE for our music cds, however you
may choose Priority Mail or Express Delivery at
an additional charge. We ship Internationally as well at very low costs.
Our Personalized Books
are custom made and takes 2-3
weeks for delivery. The personalized books are shipped
via Fed Ex directly from the manufacturer to you. No other
shipping method is available for the books.
WHAT ARE THE SHPPING OPTIONS/TIMES
WITHIN US?
USPS Shipping Options and Times:
- First Class (Free) US Postal Service - 2-7 business days
- Priority Mail ($5.95) US Postal Service - 3-5 business days
- Express ($18.95) US Postal Service - 1-2 business days.
**You can track your order at www.USPS.com See Below For International Shipping Rates**
DO YOU SHIP
INTERNATIONALLY?
YES! All
International Orders are shipped United States Postal Service (USPS)
International Shipping Rates and Times
- First Class International Mail ($6.95) US Postal - 7-20 business days
- International Priority Mail ($16.95) US Postal - 5-8 business days
CAN YOU DO FIRST AND
MIDDLE NAMES, TWO WORD FIRST NAMES or TWO
CHILDREN'S NAMES IN THE SAME CD?
We apologize, but
we are unable to put two word first names (EX:
ANNA MARIE) into the music cds. We CAN put both
names on the label with your special message,
just pick which name or nickname you would like
the music to sing in the NAME SOUNDS LIKE BOX on
your order form and type in the two word name in
the CHILD'S NAME BOX on your order form.
WE CANNOT PUT MORE THAN ONE CHILD'S NAME IN ANY
OF OUR
CDS!
WHAT IS YOUR RETURN
POLICY?
Due to
the personalized/customized nature of My
Music CDs, RETURNS ARE NOT ACCEPTED AND
ALL SALES ARE FINAL. Our CDs are guaranteed 100%, if we have made an error on your order, we will happily replace your CD immediately..
I MADE A MISTAKE
ON MY ORDER? (misspelled name,
etc.)
If you've
made an error during ordering your CDs,
please contact us at info@mymusiccd.com
or call Toll Free at
800-625-0607 immediately. You will
need to contact us within 24 hours after placing
the order as our fulfillment department is very
efficient in fulfilling
orders.
HOW DO I CANCEL
MY ORDER?
Orders cancelled
within 24 hours of order and/or prior to
shipment will be refunded. Contact us at
info@mymusiccd.com or
call Toll Free at
800-625-0607 within 24 hours.
MY ORDER WAS
DAMAGED IN SHIPPING...WHAT DO I
DO?
We will replace your CD
if it was damaged during shipping. Email us
at info@mymusiccd.com and we will happily replace your CD immediately. No changes (unless there was an error) will be
allowed for replacements.
MY PERSONALIZED BOOK ORDER IS INCORRECT.
All our books are guaranteed 100%, if your book arrived incorrect we will replace it immediately.
Email us at info@mymusiccd.com and let us know the error. No changes will be
allowed for replacements.
WHAT IS THE RUN
TIME ON THE CDS and WHAT AGE GROUP ENJOYS YOUR
CDS?
ALL ages enjoy our
cds. For our Music cds the ages vary from
0-12 years old.
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