HOW
WILL MY CHILD'S CD BE
PERSONALIZED?
FOR
YOUR MUSIC CD: Your child's CD will be
personalized in more ways than one! The
music will seamlessly sing your child's name
throughout the entire CD AND you we
will print a speciall message from you
directly onto the CD's label!
Example:
ELIJAH
We Love You!
Grandma
and
Grandpa
FOR YOUR SPORTS CD:
Your child's FULL NAME, first and last
name along with their home town will be
announced in each cd by a professional play by
play announcer! Your cd is so customized that it
takes 2-3 weeks for delivery, but worth the
wait!
I CAN'T FIND MY CHILD'S IN THE
MUSIC CD NAME LIST!
You may
want to look for another way to spell your
child's name... Example: John and Jon are
pronounced the same, but only one may be
displayed in our list of names. If you still do
not find the name after searching the phonetic
listings, please do not order your CD;
simply email us at info@mymusiccd.com.
We may have your name another collection or we
can offer an alternative name (nickname EX:
Princess).
BE 100% SURE THAT WE HAVE
THE CORRECT PRONUNCIATION OF YOUR CHILD'S NAME,
NOT THE SPELLING.
The best
thing to do find your child's name, regardless
of how it is spelt on our list, and be sure the
phonetic sound is how you pronounce your child's
name. We will then put the correct spelling of
your child's name on the Personalized Music CD
Label, just the way you want us to. For the
sports cds, your cd is customized so we can use
ANY NAME, FIRST AND
LAST!
HOW LONG DOES IT TAKE FOR MY ORDER
TO BE SHIPPED?
Your order
will be created and shipped within 24
business hours. After the order has been
shipped via USPS, a tracking number that will be
emailed to you for your convenience. STANDARD
SHIPPING IS FREE for our music cds, however you
may choose Priority Mail or Express Delivery at
an additional charge.
Your sports
cd is custom made and takes 1-3
weeks for delivery. These cds are shipped
standard shipping via USPS. No other
shipping method is available for the sports
cds.
WHAT ARE THE SHPPING OPTIONS/TIMES
WITHIN US?
FREE SHIPPING - First Class USPS
Mail, takes 2-7 business days.
PRIORITY MAIL
~ Upgrade at checkout for $5.95, and
receive it in 3-5 business days.
EXPRESS
SHIPPING ~ ~ Upgrade at checkout for $19.50
and receive it in 1-2 days.
DO YOU SHIP
INTERNATIONALLY?
YES! All
International Orders are shipped GLOBAL PRIORITY
- US Postal Service.
CANADA ~
$9.50 Flat Rate ~ Takes approx. 5-14
business days.
INTERNATIONAL (Non-Canada) ~
$11.95 Flat Rate ~ Takes approx. 7-20
days.
CAN YOU DO FIRST AND
MIDDLE NAMES, TWO WORD FIRST NAMES or TWO
CHILDREN'S NAMES IN THE CDS?
We apologize, but
we are unable to put two word first names (EX:
ANNA MARIE) into the music cds. We CAN put both
names on the label with your special message,
just pick which name or nickname you would like
the music to sing in the NAME SOUNDS LIKE BOX on
your order form and type in the two word name in
the CHILD'S NAME BOX on your order form.
We
ARE able to do 2 word names for our sports
cds. These cds are customized and will
announce the child's full
name.
WE CANNOT PUT MORE THAN ONE CHILD'S NAME IN ANY
OF OUR
CDS!
WHAT IS YOUR RETURN
POLICY?
Due to
the personalized/customized nature of My
Music CDs, RETURNS ARE NOT ACCEPTED AND
ALL SALES ARE FINAL.
I MADE A MISTAKE
ON MY ORDER? (misspelled name,
etc.)
If you've
made an error or a mistake on your order,
please contact us at info@mymusiccd.com
or call Toll Free at
800-625-0607 immediately. You will
need to contact us within 24 hours after placing
the order as our fulfillment department is very
efficient in fulfilling
orders.
HOW DO I CANCEL
MY ORDER?
Orders cancelled
within 24 hours of order and/or prior to
shipment will be refunded. Contact us at
info@mymusiccd.com or
call Toll Free at
800-625-0607 within 24 hours.
MY ORDER WAS
DAMAGED IN SHIPPING...WHAT DO I
DO?
We will replace your CD
if it was damaged during shipping. Email us
at info@mymusiccd.com within 3
days of receiving your CD and we will
reship the order. No changes will be
allowed for replacements.
MY NAME WASN'T
PRONOUNCED PROPERLY IN MY SPORTS
CD.
We will replace any cd
that has an error caused by the announcer.
(EX: Name is pronounced incorrectly). We
will also replace your CD if it was damaged
during shipping. Email us at
info@mymusiccd.com within 3
days of receiving your CD and we will
reship the order. No changes will be
allowed for replacements.
WHAT IS THE RUN
TIME ON THE CDS and WHAT AGE GROUP ENJOYS YOUR
CDS?
ALL ages enjoy our
cds. For our Music cds the ages vary from
0-7 years old. Our sports cds are mostly
enjoyed by the 5-13 age group. Our sports
cds are also enjoyed by those "BIG KIDS"
(Adults). Our Golf Cd has been designed
with the adult audience in mind. Our music cds
vary in run time between approx. 25-40
minutes. The sports cd's run approx.
10-15 minutes long and the Golf cd is approx. 7
minutes long.
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